Pick-up and drop-off typically occur in the morning, before noon.

Orders placed after 12 PM will be scheduled for pick-up the following day.

We’ll do our best to accommodate your request if you require a specific time for pick-up/drop-off, though we can’t guarantee availability and may incur a fee. Thank you for being so understanding!

Please note: We are not responsible for the theft of laundry bags left out past noon or overnight. Please schedule accordingly.

Same-day fee: $25

Same-day requests must be placed no later than 9 AM to ensure delivery between 3 PM - 5 PM. Any same-day orders placed after 9 AM will either be rescheduled for the next day or canceled.

Same-day service requests are accommodated on a first-come, first-served basis, subject to availability. We strive to fulfill these requests whenever possible, but scheduling is dependent on current demand and staff capacity. To increase the likelihood of securing same-day service, we recommend submitting your request as early in the day as possible.

At We Maid It, we are happy to mention that we do not charge a pickup or delivery fee. Other fees may apply if missed pickup (client did not leave laundry out when they agreed to) or unsanitary laundry (urine, feces). Please check our Potential Fees in Pricing FAQs for more information.

We offer flexible pick-up and drop-off options wherever is most convenient for you – front door, porch, garage, or even via keycode entrance. As long as we have access, we can handle pick-up and delivery to the same location!

We currently serve Canyon Lake, Lake Elsinore, Murrieta, Wildomar, and parts of Menifee. Areas outside of these locations may incur a travel fee based on distance.